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Miles D Automotive Ltd
1002A Herring Gull Way
Parksville, BC V9P 2N1
49.307964 -124.267771
4.94/5.00 average rating
410 reviews
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Great service.
Review for basic servicing on my V 70 T 5 Volvo wagon
Excellent detective work on the S 60 T5 Volvo saved me potentially a lot of money! The car had a mysterious whining sound coming from the speed sensitive power steering unit. The sound varied in timing and intensity and the obvious replacement part centered around the power steering pump. However careful analysis revealed not so!
I feel very fortunate to have discovered Miles Automotive. These folks are professional, efficient and personable. They look after you and your vehicle the way it should be and that?s a rarity today! Well done and you will be the first I call when any automotive needs arise. Thanks. John
Shop Comment
Glad to hear that we will be your "first call". Thank you for the kind review.
On time and did exactly what they said they were going to do. No surprises which is a good thing!
Shop Comment
Happy to read that we didn't "surprise " you
Miles Automotive were truly a Godsend. Professional & friendly (a rare bonus nowadays in the public sector), understanding, knowledgeable, honest, expedient and fair pricing! Got my old girl up and running in a dire time for me. Thanks, definitely my newfound mechanics!!!
Shop Comment
Hello Julie, thank you very much for taking the time to give our team some wonderful feedback
Staff friendly and knowledgeable. Service completed as requested. Will be returning for next service.
Shop Comment
glad we can be of service!
Super service and pricing.
Outstanding customer service. Will definitely be back for future services.
Shop Comment
Hello Sally I'm very happy to that our team was of great service
Great Service. Knowledgeable Staff and Service Techs.
Had a very challenging issue with drivers side window dropping into the door. Once again the amazing team at Miles D solved the issue. My Volvo is a much loved but 2002 V 70 T5 so I feared parts might be an issue. But between replace and repair this window is like new and I am very happy. Brian also replaced the battery (on its way out) with a more powerful one and you can feel the difference when the car is starting! The starter hits with a punch now and the car leaps into life!
Shop Comment
Thank you Steve for the wonderful feedback and review of our team.
Called Miles Auto to get the lock on the tailgate of my pickup fixed. It turned out there was gunk and dirt in the lock. They took it apart and cleaned the lock. They charged me for 1/2 hour labour, lock was fixed. They got me into the shop on the same day I called. Really appreciated the fast, honest service. Way better than a dealership
Shop Comment
Hello Karen thank you for the time you spent reviewing us, it's much appreciated
Great service! I felt that they were so fair - no upselling and explained everything that needed to be done and why and what could wait. We were heading out of town, and they went out of their way to fit us in and do all of the work required for our trip across B.C. Pricing was very fair. I would not hesitate to us their services again and will be sure to mention them to my friends. Very happy!
Shop Comment
Carole hope that you had a great trip and glad we were able to help you on your way in a timely manner
Professional, friendly trustworthy team
Superb! This company has nailed Customer Service. Every step of the way, the communication was excellent, price quotes were fair and adhered to. Using a new mechanic is stressful, these guys will be my new go to!
Shop Comment
Thank you Maggie for the very positive review . I'm so happy that our team is able to put you at ease.
They did a great job servicing our 2012 BMW 128i. Love their attention to getting the job done right!
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1002A Herring Gull Way
Parksville, BC V9P 2N1
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